
Payment Policy for Prestige Jewell
Effective Date: January 17, 2025
At Prestige Jewell, we aim to provide a smooth and secure shopping experience for all our customers. By placing an order with us, you agree to the following payment terms. Please read them carefully.
1. Accepted Payment Methods
We accept the following payment methods for purchases made on our website:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Any card that is recognized by major credit card networks
- PayPal: Pay using your PayPal account balance or linked payment method
- Other Payment Methods: We may offer other secure payment options such as Apple Pay or Google Pay, depending on your location.
2. Payment Authorization
When you place an order with Prestige Jewell, we will authorize your payment method at the time of purchase. The authorization is not a charge, but it ensures that sufficient funds are available. Your payment is processed when your order is confirmed and ready for shipment.
If there is any issue with the payment, such as insufficient funds, incorrect details, or declined payment, we will notify you immediately. We may ask you to provide alternative payment information to proceed with the order.
3. Pricing and Taxes
- Product Prices: All prices listed on our website are in U.S. Dollars (USD) and are subject to change without prior notice.
- Sales Tax: Sales tax will be applied to your order based on the shipping address and applicable state, local, or federal tax rates. The applicable sales tax amount will be displayed at checkout.
- Shipping Fees: Shipping charges are calculated at checkout based on the shipping method and delivery address. These charges are added to your total order price and are non-refundable.
4. Payment Security
Prestige Jewell takes the security of your payment information seriously. We use industry-standard encryption protocols (SSL encryption) to process and protect your payment details during transmission. We also work with trusted payment processors to ensure that your transaction is safe and secure.
We do not store sensitive payment details such as credit card numbers in our system. Your payment information is securely handled by our payment processors.
5. Payment Confirmation
After you complete your payment, you will receive an order confirmation email with the details of your purchase, including the items you bought, the total amount charged, and the estimated shipping time. If there are any issues or delays with your payment or order, we will contact you immediately.
6. Pre-Orders and Backordered Items
If you place an order for a pre-order or backordered item, your payment will be processed when the item is ready for shipment, not when the order is placed. You will be notified of the expected shipping date, and we will not charge your card until the product is available for shipment.
7. Currency
All payments are processed in U.S. Dollars (USD). If you are making a purchase from outside the United States, your credit card company or payment processor will convert the payment to your local currency. You may incur additional fees for currency conversion, which are beyond our control.
8. Refunds
If you are eligible for a refund under our Refund and Returns Policy, we will process the refund to your original payment method. Refunds may take 7-10 business days to reflect in your account, depending on your payment provider’s policies.
9. Fraud Prevention
To protect both you and Prestige Jewell from potential fraud, we may perform fraud checks on your payment details. We may request additional verification for certain transactions to ensure that your order is legitimate. If any suspicious activity is detected, we reserve the right to cancel the order or request further documentation.
10. Payment Disputes
If you believe that there has been an error with your payment or if you have any concerns regarding charges to your account, please contact us immediately. We will work with you to resolve any payment issues as quickly as possible.
11. Payment Failure
If for any reason your payment fails to be processed or is declined, we may attempt to process the payment again, or you may be required to submit a different payment method to complete your purchase.
Contact Us
If you have any questions or concerns regarding our payment policy or need assistance with a payment issue, please don’t hesitate to contact us:
- Email: info@prestigejewell.com
- Phone: (518) 731-6920
- Website: www.prestigejewell.com